My trip was on time, very reasonably priced, we checked in luggage everything made it.
Outrageous charge for overweight bag
Our flight was delayed by 40 minutes 2 weeks before departure. Then on day of departure it was another 1 hour delayed due to paper work processing. I was worried about making our connecting flight
Provide soft drinks to all classes or at least water. Provide earplugs to be able to listen to the entertainment system. I use Bluetooth earplugs so I could not watch anything on the entertainment system as there was no availability of earplugs.
Five hours late due to bad weather
I didn?t even take this flight! I tried so hard to cancel this trip. But your company didn?t allow me to do anything about it.
The flight was moved from 11.40am to 10.40am and NOBODY told us anything! Thank God we were super early at the airport or we would have missed it..
This was the worst experience of our 3 week vacation. Our airline was absolutely awful with tons of hidden fees. Our tickets cost $30 total for 2 travelers but we paid $300 for our luggage. This was super hidden and only online even though I had to print out 3 sheets of info for the flight. We flew Thai Lion Air so beware.