Alaska Airlines traces its roots to an individual pilot who in 1932 began to fly his three-seat aircraft between Anchorage and Bristol Bay, Alaska. The pilot and his team often worked around the clock to transport individuals and cargo between the two locations. In 1934 the merger with Star Air Service created the largest airline in Alaska and during the course of several additional mergers, Alaska Airlines was formally created. By the end of the 1980s, after decades of steady growth, Alaska Airlines had expanded its service to international destinations such as Russia and Mexico. Since the early 2000s the airline has expanded its service to include many East Coast and Midwestern American destinations and a new service to Hawaii. At present, the airline carries approximately 17 million customers per year to more than 60 cities located over three countries. Alaska Airlines distinguishes itself with a superior commitment to customer service. The airline has frequently asserted itself ahead of the curve, evidenced by its becoming the first airline in North America to sell tickets online and the first airline company in the world to provide a platform for passengers to both check in and print boarding passes online. The airline also has achieved success in navigational technology development. These successes permit the airline to fly to challenging destinations such as Juneau, Alaska (a city frequently shrouded in fog) and to airspace-restricted Washington, DC. The modern fleet flies internationally and provides superior in-flight entertainment and food services. Commitment to community giving and sustainability has placed Alaska Airlines amongst the most progressive of international airline companies.
Passengers flying with Alaska Airlines may check in online and print their boarding pass 1 to 24 hours prior to the scheduled departure of the aircraft. Checked baggage charges can easily be paid online during this process. When checking in online, passengers can change their seat assignment, upgrade to a different class and print a receipt. Alaska Airlines permits online check-in from desktop computers and from mobile devices. Passengers may also check in at an airport kiosk or at the Alaska Airlines check-in counter. Note that checked baggage is only accepted within 4 hours of the aircraft's scheduled departure time. Generally, passengers must check-in 40 minutes prior to flight departure time on domestic flights, and 60 minutes prior on international flights. Some exceptions do apply so please check with the airline. Increased security for hand baggage can increase the time it takes to travel through the airport from check-in to departure gate, and passengers are advised to keep this in mind on their travel date. Specific information on when to arrive at which airport can be found on the Alaska Airlines website, though generally the airline recommends arriving at the airport and check-in two hours prior to the flight's scheduled departure time.
Alaska Airlines flights typically begin boarding 30 minutes prior to the aircraft's scheduled departure time. Passengers are advised to make note of the boarding time of their aircraft upon arrival at the airport. Passengers appearing to be over 18 years of age are asked to present a piece of valid photo identification upon boarding the aircraft. On domestic flights, passengers can replace a piece of photo identification with two pieces of non-photo identification. Minors (under 18 years) traveling unaccompanied internationally must provide a Letter of Consent signed by non-traveling parents or guardians.
Frequent Flyer Information – Alaska Airlines Mileage Plan
Alaska Airlines frequent flyer program is called the Alaska Airlines Mileage Plan. Membership is free and members can start earning benefits immediately upon registration. Members earn miles each time they fly with Alaska Airlines or any of their airline partners. Members can also earn miles through purchasing services from one of Alaska Airlines many other partners. Members can use their earned miles towards the purchase of Alaska Airlines flights, flights with partner airlines or other award options such as yearly magazine subscriptions. Members who spend enough time flying with Alaska Airlines can qualify for elite status. This four-tier system earns members special benefits such as VIP treatment onboard flights, baggage fee waivers and bonus miles on every flight. In addition to the Alaska Airlines Mileage Plan, residents of the state of Alaska can join Club 49, which offers additional incentives such as free checked baggage and weekly fare sales.
All passengers on Alaska Airlines flights are permitted one piece of hand baggage, which cannot be larger than 10" H x 17" W x 24" L (25 x 43 x 61 cm) including wheels and handles. Passengers are also allowed one personal item, such as a purse, briefcase or laptop computer. With some Alaska Airlines carriers, such as flights operated by Horizon Air or SkyWest, larger carry-on items will be tagged and stored elsewhere on the plane. These items will be available for retrieval upon deplaning. Passengers traveling with infants under 2 years-old should be advised that diaper bags count toward the standard hand baggage policy allowance. A ticketed infant follows the standard adult hand baggage allowance.
Cabin Seat Baggage: For large cabin baggage which is too big to fit into the overhead bins or beneath the seat, it is possible to have the item travel in the seat next to you. A reservation is required, and the full adult fare plus a cargo tax apply to the item.
Sports Equipment and Pets may travel in the cabin or as cargo depending on what it is and how large it is. Please check with the airline for specific options regarding your flight.
All standard economy passengers on Alaska Airlines flights must pay per piece of baggage checked. Each bag can weigh no more than 50 lbs and be no bigger than 62 linear inches (length + height + width) in order to avoid additional charges. Travel within the state of Alaska permits passengers to check one standard-size baggage free of charge. First Class passengers are permitted to check two standard bags free of charge. An adult traveling with a lap infant (under 2 years-old) may check the infant's car seat and/or stroller free of charge. These items may also be checked at the gate if preferred.
Everything went as planned. I am very happy!
Great service. Me and my spouse are very pleased with Alaska air lines.
Good flight with minimal hiccups
I have experienced this app so far so good. I have confidence to use it again!
I love the service
THank you it is very professional
No blankets, no food unless you buy it.
I have seated seats and got totally different ones seated separated from my gf
I lost all my luggage
The seats were unpleasantly tight there was little leg room and the overall experience was not pleasant.
I missed my flight because you told me the wrong time, TWICE!!! Then you refused to reimburse me for it!!! I will do my best to note your response to YOUR mistake on every social network I belong to.