We loved Transavia.
The entire staff ibcluding the pilot is always cheerful (happy)
The plane qas comfortable. No noises Great smoothly landing
Flight on time. People of the airline very friendly
The kady at the gate taking our biarding passes was rude! No help at all yelling at us in a language we did not understand There was nor order to how you boarded the plan causing caos! And it took twice as long to board because people who sat in the back put their bags in the front and then people who sat in the front had to put their bags in the back could not get off that plan fast enough
Flight delayed. Food tray filthy needed to eel wiped down. Landing of plane so abrupt people were friendtened. Very nice staff though
I have tried to cancel a travel but it was not allowed
The service was very bad. We had a delay of 5 minutes. We arrived at the gate at 6:40 and they did not let us gather. They did not even try to do anything. I told them more than once. ? They did not even try to check and help and talked to us in a very bad way