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I was not informed of the baggage fees on booking flights
Designed to trick passengers. Despite a trans-pacific flight (Osaka to Hawaii) the bag allowances are nearly zero (~7kgs) and baggage fees are dizzying. I paid $180 for a ticket + $110 for a checked bag that on any other airline could be carried on. This is AirAsia's business model of course. They should be more upfront about it.
I cancelled within 24 hours and have not got a refund yet. Today is July 19th and the booking was on April 22nd.. Thats roughly 3 months