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Air Asia general information

Air Asia whose IATA code is AK has a large fleet of planes. Air Asia serves many destinations around the world, including some in Europe, Africa, Asia and America.

Online check-in

With Air Asia, online check-in is simple. Go to the website of Air Asia and then the "online registration" tab. Then enter your ticket number, reservation code and the name of the passenger traveling on the Air Asia flight. After validation of your check-in, your boarding pass will be automatically generated and a seat will be allocated to you.

If you have reserved your Air Asia plane ticket with eDreams, you can also register online on the eDreams.net site or the eDreams mobile application available on Android and iOS.

In either case, know that your boarding pass will be available from your smartphone. You can also receive your boarding pass by email if you wish to print it. Also remember to bring your valid passport or ID when preparing your trip.

If you are traveling only with hand luggage, you can go directly to security checks. However, it is important to note that passengers traveling with a suitcase in the hold must necessarily go through the check-in counter to deposit and check in luggage.

Airline baggage Air Asia

Like many airlines, Air Asia allows passengers to take a cabin suitcase and a little extra baggage on board such as a handbag, a small backpack, a laptop, or any small baggage within the limit of about 8kg which would be useful to the traveler during the flight.

Regarding cabin baggage, keep in mind that Air Asia (like all airlines), prohibits for safety reasons gels and liquids over 100ml as well as weapons, knives, scissors, generally blunt objects.

As regards checked baggage with Air Asia, charges are generated Really add according to the class of your plane ticket. The same applies to the weight of luggage, which can range between 23kg and 32kg depending on the conditions of your reservation.

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Air Asia latest reviews from customers

2.7 /5

Total reviews based on: 38

Nha Trang

Kuala Lumpur

Cam Ranh - Kuala Lumpur INTL ( CXR - KUL )

5.0 /5

Murugan

Date 2019-11-14 City India Age 31-50 Class Economy

Over all it was good

5.0 /5

1 reviews

Ho Chi Minh City

Tan Son Nhut - Tan Son Nhut ( SGN - SGN )

3.0 /5

Michael

Date 2018-05-27 City Viet Nam Age 51-70 Class Economy

3.0 /5

1 reviews

Hong Kong

Kuala Lumpur

Hong Kong International Airport - Kuala Lumpur INTL ( HKG - KUL )

3.0 /5

WINNIE

Date 2019-02-16 City HONG KONG Age Over 70 Class Economy

waiting area crowded.all the time final call makes me afraid left behind.

3.0 /5

1 reviews

Singapore

Singapore Changi Airport - Singapore Changi Airport ( SIN - SIN )

1.0 /5

Chris

Date 2018-06-07 City Singapore Age 31-50 Class Economy

Really sorry to say that the service is not that great. Waiting time from call centre to call centre. Flight cancelled.

1.0 /5

1 reviews

Kuala Lumpur

Kota Bharu

Kuala Lumpur INTL - Sultan Ismail Petra ( KUL - KBR )

1.0 /5

Takasan

Date 2019-05-04 City US/Japan Age 31-50 Class Economy

All our flights were delayed one for four hours causing us to miss our connecting flight which we still had to pay for. We also had to pay additionally for checked baggage at all four legs of the flights. The check-in was a nightmare sometimes having to go five or six different counters or kiosks when we thought we'd already checked in online. Finally the airplanes were cramp and had no leg room--definitely not recommended for anyone over 180 cm.

1.0 /5

1 reviews

Singapore

Kuala Lumpur

Singapore Changi Airport - Kuala Lumpur INTL ( SIN - KUL )

1.0 /5

Min

Date 2018-05-24 City USA Age 31-50 Class Economy

NO services

2.7 /5

3 reviews

Da Nang