Air Asia latest reviews from customers
Very good service
Over all it was good
Totally Good and best to flying with it
Offer on bottles of water for 2H flight
The flight das good. I had to pay more 40RM to seat on emergency. Nice airport and nice flight. Only chinese passengers make to much noise in the plane and dont respect other clients. After landing before parking all was standing and make noise. This only issue.
No
waiting area crowded.all the time final call makes me afraid left behind.
Really sorry to say that the service is not that great. Waiting time from call centre to call centre. Flight cancelled.
All our flights were delayed one for four hours causing us to miss our connecting flight which we still had to pay for. We also had to pay additionally for checked baggage at all four legs of the flights. The check-in was a nightmare sometimes having to go five or six different counters or kiosks when we thought we'd already checked in online. Finally the airplanes were cramp and had no leg room--definitely not recommended for anyone over 180 cm.
Air asia doesn't allow outside food or drink which is annoying on it's own. But the Kuala Lumpur airport has a baggage screening just before the gate at which you cannot bring liquids through. That means for the enitre flight people had no water unless they paid (a lot) for it. I don't know how they can do that -- especially on a 6 hour flight
Our flight was cancelled leaving us stranded in Saigon airport with no additional information. we would like to arrange a refund for the trip.
Flight was cancelled and I would like my refund.
i book my flight and i buy meal and seat when i go airport i was asked to pay again and i did not get food so shameful
This company over charge me for tickets completely ripped me off and was no comfort at all don’t recommend any one