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United Airlines

Flying with United Airlines

What would become United Airlines completed its first commercial flight in 1926 and eventually merged with William Boeing's aircraft and carrier company to create the United Aircraft and Transport Corporation. By 1933, United was the first airline company to fly an all-metal aircraft, the famous Boeing 247. After merging with Capital Airlines in the 1960s, United Airlines became the USA's largest airline company and remained so for many years. Continuing to control a large portion of American airline traffic, United Airlines also became the first airline company to fly the now standard Boeing 747 and after becoming employee-owned through a stock ownership program, became the world's largest employee-owned corporation in 1994. United Airlines is based in Chicago, Illinois in Willis Tower (once known as Sears Tower) and operates over 700 mainline aircraft. The company currently boasts over 85,000 employees in the United States and countries around the world. As one of the world's most comprehensive and longest operating airline services, United Airlines is one of the USA's most traveled carriers. An average of over 5,200 flights are made daily to more than 350 airports worldwide and the airline has handled nearly 140 million passengers yearly since 2012. United Airlines also prides itself on being an environmentally sensitive corporation, flying the world's first commercial aviation flight on certified bio-fuel. They have also campaigned to replace all paperwork with Apple's iPad technology and have purchased over 100 fuel efficient Boeing 737 Max 9s to replace less efficient older models.

Online Check-In

Check-in is available within 24 hours of the flight's scheduled departing time. Online check-in is the recommended method as it is fastest and boarding passes can be printed from a home computer. A message containing a link to your boarding pass can also be emailed to most mobile devices or laptops to be shown to check-in staff. A United Airlines app is also available for smartphone devices and can be used to instantly check-in before departure times. Regardless of check-in time, all baggage must be checked at least 30 minutes before domestic flights and 60 minutes before international connections.

Boarding Information

Most domestic flights are boarded up to 15 minutes before the scheduled departure time. With most US airports suggesting at least an hour and a half processing time, United Airlines recommends arriving at least two hours before departure. Arriving at the departure gate at least 30 minutes before the scheduled departure time is also highly recommended. Peak traffic hours at most airports are between 6:30 a.m. – 9:30 a.m., 11:00 a.m. – 2:00 p.m., and 3:30 p.m. – 7:30 p.m. Travelers should keep in mind that proper identification is required at all check-in desks, TSA stations and at the departure gate.

Frequent Flyer Information - MileagePlus

United Airlines offers a frequent flyer program, entitled MileagePlus, that has been voted the world's best frequent flyer program for nine consecutive years by Global Traveler magazine. “Miles” are earned by purchasing tickets, hotel reservations, car rentals and other services. Credit cards are offered that collect MileagePlus miles through standard purchases and other bonus reward programs. Amtrak tickets can also gain MileagePlus miles as well as trips planned through United Cruises and United Vacation services. MileagePlus miles can be used to purchase United Airlines tickets as well as many other services provided by United Airlines and its partners. Flight upgrades can be made with MileagePlus miles giving passengers access to premium flight cabins, checked bag allowances and complementary premium beverages. These upgrades can be made before or after tickets and reservations are purchased, although certain benefits are only available if upgrades are made prior to check-in. Miles can also be used to book reservations at many brand-name hotels or pay for a membership to United Airlines' United Club and Lounge located at many airports worldwide. These lounges provide free snacks, beverages and Wi-Fi for members and are also partnered with other airport lounge services to ensure that MileagePlus travelers have a private and relaxing atmosphere while waiting for connecting flights. Miles can also be donated to charities through United's donation services. A complete list of charities is available on their website and covers a wide range of non-profits and other similar associations.

Hand Baggage Allowance

Each passenger is allowed to bring one carry-on luggage item as well as one small personal item for each flight. A traveler's carry-on bag and personal item must be able to easily fit in the overhead bins or under the seat in front of them at the cabin crew's discretion.

Maximum dimensions allowed for carry-on luggage are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm) including both the wheels and handles.

A personal item is generally defined as a purse, handbag, laptop or briefcase, book bag, or other similarly sized item. Maximum dimensions allowed for a small personal item are 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm).

Checked Baggage Allowance

Checked baggage service charges apply at any point where bags are checked, although some customers are exempt from charges for bags within specified size and weight limits. Services charges for the first two check baggage items may apply for bags with a maximum weight of 50 lbs and a maximum exterior dimension of 62 inches. Any additional bags that exceed the maximum weight or size limits are considered excess baggage and may be subject to additional fees or regulations. MileagePlus members, active military personnel or their dependents may be exempt from checked baggage service charges for one or more of their luggage items as long as these items meet the weight and size requirements. This exemption does not pertain to group reservations of ten or more passengers or when the flight is not operated by United or United Express services. Passengers are recommended to carry all delicate and valuable items with their carry-on luggage, as the TSA is required to perform a comprehensive screen on all checked baggage. These screening procedures are not considered the liability of United Airlines.

United Airlines latest reviews from customers

Find cheap flights with United Airlines
3.6 /5
Total reviews based on: 183
Bogota
Naples
El Dorado - Capodichino ( BOG - NAP )
5.0 /5
Ana María Sansone
Date 2019-09-27 City Venezuela Age 51-70 Class Economy

Muy bueno

5.0 /5
1 reviews
Houston
San Pedro Sula
G.Bush Intercontinental - La Mesa ( IAH - SAP )
5.0 /5
Dhalia
Date 2019-08-31 City Usa Age 31-50 Class Economy

Very nice experience, excellent atención and well trained employees

5.0 /5
1 reviews
Reno, NV
Chicago
Reno Tahoe International Apt - O'hare International Airport ( RNO - ORD )
5.0 /5
Raju
Date 2018-07-29 City Chicago Age 51-70 Class Economy

Good ex

5.0 /5
1 reviews
San Antonio, TX
Denver
San Antonio Intl - Denver International ( SAT - DEN )
5.0 /5
Velma
Date 2018-06-07 City San Antonio Tx Age 51-70 Class Economy

The flight was non-stop it was uneventful boarded easily arrived on time and the best is the friendly employees of United Airlines!

5.0 /5
1 reviews
Washington, D.C. (Arlington County), VA
Lexington, KY
Dulles Intl - Blue Grass Field ( IAD - LEX )
5.0 /5
Fred
Date 2019-06-18 City Va. Age 51-70 Class Economy

Great job all around.

5.0 /5
1 reviews
Chicago
Baltimore, MD
O'hare International Airport - Baltimore ( ORD - BWI )
5.0 /5
Dany
Date 2018-06-17 City RD Age 31-50 Class Economy

No me dejaron pasar un equipaje de mano por una pulgada

5.0 /5
1 reviews
Fort Lauderdale, FL
Minneapolis
Hollywood Intl Apt - Minneapolis - St Paul Intl Airport ( FLL - MSP )
5.0 /5
Peggy
Date 2018-06-16 City Age Class

Excelent

5.0 /5
1 reviews
Miami
Newark - Nj
Miami International Airport - Newark International Airport ( MIA - EWR )
5.0 /5
ERIC ZAMORA
Date 2018-06-16 City CHILE Age 51-70 Class Economy

The arrival was very easy

5.0 /5
1 reviews
Charlottesville, VA
Charlotte
Albemarle - Charlotte - Douglas Intl Airport ( CHO - CLT )
5.0 /5
Wilma
Date 2018-04-16 City Virginia Age 51-70 Class Economy

I had no issues with departures or arrivals. Everything went smoothly with no delays!

5.0 /5
1 reviews
Columbus, OH
Newark - Nj
Port Columbus Intl Airport - Newark International Airport ( CMH - EWR )
5.0 /5
MJ
Date 2018-04-14 City Westerville Age 31-50 Class Economy

I wish I could have brought a carry-on with me.

5.0 /5
1 reviews
Vancouver
Mexico City
Vancouver International - Juarez Intl Airport ( YVR - MEX )
5.0 /5
Adrian
Date 2020-03-04 City Italy Age 31-50 Class Economy

Everything was perfect and punctual. 👌

5.0 /5
1 reviews
Chicago
Fort Myers, FL
O'hare International Airport - Sw Florida ( ORD - RSW )
5.0 /5
Lola
Date 2018-03-25 City Wisconsin Age 31-50 Class Economy

The workers at Ohara Airport could have been much nicer it was my first flight ever and I wanted to check in with a person but was quickly diverted to a kiosk but in a rude way

5.0 /5
1 reviews
Houston
Monterrey
G.Bush Intercontinental - Gen M Escobedo ( IAH - MTY )
5.0 /5
Ufo
Date 2018-03-24 City Mexico Age 51-70 Class Economy

Good trip

3.5 /5
2 reviews
San Diego
Houston
Lindbergh International Airport - G.Bush Intercontinental ( SAN - IAH )
5.0 /5
El mexican
Date 2018-03-22 City San diego Age 31-50 Class Economy

None

4.0 /5
2 reviews
Chicago
London
O'hare International Airport - Heathrow ( ORD - LHR )
5.0 /5
Sam
Date 2020-03-19 City Chicago Age Under 70 Class Economy

The flight arranged on United Airlines was generally very good. But it might be helpful if you clearly state that the charge for a checked piece of luggage is not included in the price you quote for the airline ticket;

5.0 /5
1 reviews

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