Airports in Canada

A little confused regarding my on line ticket reflecting that I had a Delta ticket and I was flying Air France so lost time lined up in the Delta line only to find out I needed to go to the other end of the building and line up again. Not many staff on at the counters when lines are huge and need more staff on the floor assisting those not sure how to use electronic services and those services need to be available to just the flyers and not all the visitors that are standing in front of them and not flying. Too difficult to make your way through the extra family members and friends that are not flying to even make your way to the first desk. Found that very frustrating. Perhaps a staff member standing at the beginning of the line and not allowing anyone else in the line up to see the ticket staff and to get rid of their luggage then they could come back out of the line and visit with family and friends until they leave to go through security. Just way toooooooooo many extra people for the flyer to make their way to the counter to weigh in their luggage and check in.