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Srilankan airlines sucks.. I was one among a lot of people who were affected by tge chennai floods.. But the imp thing in my case was i was travelling with an infant.. The airlines was ready to give me an alternate tkt from bangalore.. I believed them n went blore with the ticket they gave just to understand that they have reserved a ticket but did not issue it.. That said ..no seats were and i was not able to travel.. Later after a lot of fights n struggle.. They got me a tkt at 9:00 pm.. Thry messed up my childs car seat n stroller.. I got it two days later.. Overall worst experience eith Srilankan airlines.. Will nit board it againHarish
The original flight was cancelled and we only found out a few hours before departure. We were lucky to get on the evening flight but it pretty much ruined our plans.Gerard
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